Please, finally place an order through the form below. It contains all the necessary information needed to make a cake.

For more complicated orders it is possible to contact us by phone or face to face (after setting the date of the meeting) in order to discuss the cake or other pastries in detail.

After we receive your inquiry, you’ll receive an email with a quote and any follow-up questions.
To confirm your booking, we require a 50% deposit within 2 business days.
Please include the following in your payment reference: your name, order date, and “DEPOSIT” or “100% PAYMENT”.
Please note: the deposit is non-refundable (Article 394 of the Polish Civil Code).

The deposit is a guarantee of booking the date, without it the order will not be fulfilled.

By placing an order you fully accept the ORDER POLICY.

We recommend placing your order at least 7 days in advance.
For wedding cakes or larger events, please order at least 14 days in advance.

Express orders (for an additional fee) – * 3-6 days in advance. Need something sooner? Contact us — we’ll check availability and do our best to help.

The above information is indicative, it is best to place an order as early as possible to ensure that the date will be available.

After obtaining the maximum number of orders for a given date, we are unable to accept more.

* Occasionally, we can accept last-minute orders — depending on availability.

Please email us your request, and we’ll let you know if we can accommodate it.

Please make a deposit transfer to the account below.
The rest of the amount must be paid on delivery by card or cash.

Bank transfer details:
MajCake Pracownia Artystycznych Wypieków Agnieszka Majewska
ul. Braci Wagów 20 lok. U5
02-791 Warszawa
PL53 1020 1169 0000 8602 0235 409

Picking up orders takes place in our cake shop.
MajCake, ul. Braci Wagów 20/U5, Warsaw (Ursynów)
Saturday pickup hours: 10:00 AM – 12:00 PM
We are closed on Sundays

Delivery is available upon request. A delivery fee applies based on the distance.
All deliveries must be prepaid in full.
Payment on delivery is not available.

ORDER POLICY – MAJCAKE

1. Placing an Order

Orders can be placed via:

• the contact form on our website,

• email: zamowienia@majcake.pl,

• in person – by prior appointment at our studio (ul. Braci Wagów 20 lok. u5, Warsaw).

MajCake reserves the right to refuse an order due to limited availability. The customer will be informed if the order cannot be accepted.

2. Order Deadlines

• Standard orders must be placed at least 7 calendar days prior to the desired fulfillment date.

• Orders placed less than 7 days in advance are considered express orders, which:

  • are only accepted upon confirmation by MajCake,

  • are subject to an individual rush fee,

  • require 100% prepayment,

  • cannot be canceled or modified after confirmation.

3. Order Process

• After receiving an inquiry, the client will receive an email with a quote or additional questions.

• Order confirmation requires:

  • a 50% deposit within 2 business days of accepting the offer, or

  • full payment upfront for express orders and those requiring delivery.

• The payment reference must include: client name / fulfillment date / DEPOSIT or FULL PAYMENT.

• Failure to make payment on time will be considered a cancellation.

• The deposit is non-refundable (Article 394 of the Polish Civil Code), regardless of the form of payment (receipt/invoice).

• VAT invoices can only be issued if requested before payment is made.

4. Changes to the Order

• Changes (regarding flavor, decoration, portion count, or date) may be made no later than 7 days before the fulfillment date.

• Express orders cannot be changed after confirmation.

• Any changes affecting the final price must be accepted before implementation.

5. Pickup and Transport

• Products are packed in cardboard transport boxes.

• We recommend lifting cakes from the bottom using both hands – do not carry them by the handle.

• MajCake is not liable for any damage occurring during transportation by the customer or a third party.

• Failure to collect the cake on the agreed date and time will result in the loss of the product and payment, unless the customer has arranged a new pickup time in advance.

6. Complaints

• Visual complaints are only accepted at the time of pickup. Once the cake leaves the studio, it is considered accepted.

• Taste-related complaints:

  1. Must be reported immediately after tasting.

  2. A sample (minimum 2 portions) must be stored in a sealed container in the refrigerator.

  3. The sample must be delivered to the studio at an agreed time for assessment.

7. Products and Allergens

• All products are made-to-order and have a short shelf life – they are non-returnable.

• Final products may differ slightly from visual references (color, layout of decorations, etc.).

• MajCake is not responsible for improper storage or handling after pickup.

• Products may contain: gluten, eggs, milk (including lactose), soy, nuts (various types), sesame, sulfur dioxide, and sulfites.

• While we take every precaution, we cannot guarantee a product free from trace amounts of allergens.

8. Payments and Pricing

• Express orders and deliveries require 100% prepayment.

• MajCake reserves the right to adjust prices in case of a significant increase in ingredient costs.

• All prices include VAT and are stated in Polish złoty (PLN).

9. Data Protection and Copyright

• Personal data is used solely for order fulfillment and marketing activities conducted by MajCake.

• All content, graphics, and decorative designs are protected by copyright. Copying or commercial use without permission is prohibited.

GDPR Information Clause

Data Controller:
MajCake Pracownia Artystycznych Wypieków Agnieszka Majewska
ul. Braci Wagów 20 lok. u5, 02-791 Warsaw
NIP: 9512404550
Email: zamowienia@majcake.pl

Purpose of data processing:

• Order processing

• Handling inquiries and complaints

• Marketing (with customer consent)

• Debt collection

• Legal claims

• Organizing contests and promotions

Customer rights:
You have the right to access, correct, delete, or limit the processing of your data; to object; to withdraw consent; and to lodge a complaint with the President of the Personal Data Protection Office (UODO).

Providing data is voluntary but necessary for processing orders. Your data will not be shared with third parties and is not subject to automated decision-making or profiling.